1.Provide professional consultation: provide customers with information consultation on products, prices, technology, industry solutions, etc. at any time. The consultation channels include network, telephones, letter, door-to-door and other channels;
2.Provide professional consultation: provide customers with information consultation on products, prices, technology, industry solutions, etc. at any time. The consultation channels include network, telephones, letter, door-to-door and other channels; Create samples and provide customers with free mailing services;
3.Provide inspection reception: customers can make an appointment to visit the exhibition hall and visit the company in person. The company provides professional reception personnel.1.Conduct on-the-spot investigation on the customer's machine use site, and assist in using the rules, design and production site according to the actual situation of the site. Allocations of water, electricity and gas, etc.
2.Free installation and commissioning: after the equipment is transported to Party A, with the assistance of Party A, Party B shall be responsible for installation, commissioning and delivery at Party A's site.
3.Training: after the equipment is accepted by Party A, Party B shall provide free training to 2-3 technical operation and maintenance personnel of Party A.
The training contents include:
• General knowledge of laser safety protection, basic principle of laser and structure of laser cutting machine.
• Control system operation skills, equipment operation and precautions.
• Laser processing technology.
• Daily equipment maintenance, laser adjustment and spare parts replacement skills.
• Laser processing safety education.
• Installation time: 2 days
• Training time: 3-7 days
1.Xinquanli laser guarantees the whole machine of the products purchased by Party A for one year and lifelong maintenance.
2.During the warranty period, if the equipment fails (except for human factors and force majeure factors), Party B shall be responsible for repairing it free of charge, and the required replacement parts shall be provided by Party B free of charge, except for conventional consumables (such as cutting head protective lens, external operation optical fiber, ceramic ring and nozzle) and optical lenses (such as focusing lens and collimating lens) and those who are responsible for users' illegal operation.
3.After the warranty period, reasonable fees will only be charged according to the actual maintenance conditions.
4.After the warranty period, reasonable fees will only be charged according to the actual maintenance conditions. Xinquanli laser makes a return visit to all users every year and provides technical support services at any time.
Address : No.2, Yongan North Road, Yange industrial park, Lunjiao Town, Shunde District, Foshan City, Guangdong Province, China(P.S.code:528308)
Tel : 0757-22817002
Website : WWW.ZTECHMC.COM
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